September 23: Hiring, Team & Process

In the fourth episode of the Scaletech AI Product series, we turned to staffing and the processes needed to properly develop and test AI-driven products. This time, Alistair interviewed Deborah Harrison—who writes Cortana’s personality—for a behind-the-scenes look at what it takes to build a smart agent, and many of the pitfalls of conversational AI. And Theresa talked with Riana Lynn, founder of Journey Foods, about how data science can tackle systemic problems in food supply and tracing.

In addition to chatbots and food supply, we touched on the need for diversity in every step of development and testing; the challenges of building the right team from the outset; and tricks that can help bootstrap access to data for early-stage startups.